Company charter
Preamble
This charter expresses the values and commitments of Chris Medical Services Sàrl to its customers, employees, partners and environment. It is a constant reference to guide our strategic and operational choices. All members of the company are invited to respect and live by it on a daily basis. It is revised every year to keep pace with developments in our business and our environment.
Charter objectives
This charter affirms our mission, our vision and our principles of action. It is a benchmark for all our stakeholders and a showcase for our ethical, human and professional commitments.
Our business
We are a group of healthcare students and professionals (nurses, doctors, paramedics).
Our areas of expertise include customized medical devices for your events, certified first-aid training (IAS, SRC, SGS) in line with SECO recommendations, as well as first-aid equipment adapted to field requirements.
Our stakeholders
Employees
We value team spirit, empowerment and ongoing training. Every employee embodies the company’s values and acts with professionalism, respecting ethical standards, internal procedures and current legislation – they are our strength.
Partners
Our relationships are based on trust, transparency and lasting collaboration. We share our skills, encourage collaboration and ensure the quality of every project we work on together.
Customers
We are committed to understanding our customers’ needs and providing them with efficient, customized, high-quality solutions. Customer satisfaction is at the heart of our success.
Patients
The patient is at the heart of our mission. We ensure their safety, comfort and needs are met at all times.
Our ambitions
- Become a reference in first aid and training.
- Passing on knowledge and promoting quality.
- Innovating and expanding our skills.
- Reinforce our reputation through clear, targeted communication.
- Keep abreast of regulatory and technological developments.
- Guarantee the sustainability and profitability of our activities.
Customer satisfaction
We strive for excellence in every interaction. Responsive and transparent, we keep our customers informed and use their feedback to continuously improve our services.
A Positive and Respectful Working Environment
We strive to create a fair, respectful and motivating environment, where everyone can flourish, develop and contribute to continuous improvement.
Our core values
Respect & Ethics
Integrity, confidentiality, respect for individuals, rules and the professional environment.
Listening & Empathy
The ability to understand each person’s needs, emotions and context, so we can adapt our approach and responses.
Well-being & Safety
Creating a safe, healthy and fulfilling working environment for everyone
Solidarity & Team spirit
Cooperation, mutual aid and support between professionals, students and partners.
Responsibility & Commitment
Personal and collective involvement in the quality, safety and sustainable management of our actions.
Transparency & Communication
Clear sharing of information, open and honest exchanges at all levels.
Transmission & Pedagogy
Structured sharing of knowledge, support for learning, promotion of continuous training.
Excellence & Quality
Constant improvement in our services, interventions and training.
Innovation & Proactivity
The ability to anticipate needs, innovate and adapt to technical and societal developments.
Conclusion
This charter reflects our identity and our collective commitment.
It is the foundation of a responsible, supportive and demanding corporate culture, and every member of Chris Medical Services Sàrl is involved in its implementation.
It is regularly updated to keep in line with our reality and our ambitions.
Chris Medical Services Sàrl –
info@chris-medical-services.ch
May 1, 2025